About Us
About our CEO
Laura S. Hendrix, MBA, CSSBB, is a nationally recognized expert in operational efficiency, with a career spanning over two decades of transformative impact in banking, logistics, and engineering. As the author of LEAN Mission: How to Achieve Optimal Efficiency with Automation and Continuous Process Improvement, Laura has led award-winning programs in Robotic Process Automation (RPA) and Lean optimization—saving millions annually through smart, scalable solutions. At First Horizon Bank, she built and led a best-in-class RPA Center of Excellence, driving over 78,000 hours and $2.5 million in annual savings. With Six Sigma Black Belt and Harvard Business Analytics Program (HBAP) credentials, Laura brings unmatched expertise to organizations looking to accelerate efficiency, eliminate waste, and lead change with confidence.